Tired of reading those “5 Quick Tips for blah blah blah” articles? Yeah, me too.
I try my best to give you the good stuff. In-depth, actionable information that you can use right away to solve challenges or get results.
A round up of my favorite tools to better support your customers, plus tips and tricks on how to use them.
A deep dive on how to hire Snoop Dogg for your customer support team and implement tagging within your help desk.